Shipping & Delivery
Draft policy — to be finalised with the operating country and carrier details.
Draft policy. Bracketed items must be completed with the client’s verified delivery arrangements before launch. Rates currently configured in the store are demo values.
Where we deliver
We deliver to [COUNTRIES / REGIONS]. Remote areas may have additional charges: [REMOTE AREA POLICY].
Delivery options and rates
| Standard delivery | Demo rate: $49.00 — [TRANSIT TIME, CARRIER] |
|---|---|
| White-glove delivery | Demo rate: $149.00 — two-person delivery to room of choice, packaging removal [CONFIRM SERVICE AREAS] |
| Free standard delivery | Demo: orders over $999.00 within the United States demo zone |
| International | Demo rate: $129.00 — [INTERNATIONAL CARRIERS, DUTIES & TAXES RESPONSIBILITY] |
Dispatch times
Every product page shows an estimated dispatch time. In-stock items are usually dispatched within the stated window; made-to-order items are produced after you order. Delivery estimates are not guaranteed: [DELIVERY GUARANTEE TERMS, IF ANY].
Booking your delivery
For large items, we will contact you to arrange a delivery date. [BOOKING PROCESS, TIME WINDOWS]
Damaged or missing items
Please inspect your delivery and report any damage within [NUMBER OF DAYS] via our contact form with photos.